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The Internet And Customer Care: Aid Or Anarchy?
Consumers take customer care into their own hands
It was reported in ‘Marketing’ magazine this month, that Britain is becoming a “disaffected nation”, with each adult apparently making an average of 12 complaints to service providers each year,...
Webcams: Science-Fiction Becomes Reality
One of the most incredible inventions I’ve ever come across is the web cam and its process of video conferencing. This is just so futuristic I can’t believe they really exist and are readily available to anyone with the Internet, speakers, and...
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